Privacy Policy

Welcome to OM Diamond. This section pertains to the Privacy Policy of the website. We would like to inform that our privacy policy is subject to change without intimation and you shall be required to review the same regularly. This Privacy Policy extends to both, users who visit the Website but do not transact business on the Website as well as users who are registered on the Website. We want you to know that your Privacy is the most important thing to us. Our Customers are in the heart of everything we work on, and we seek to guarantee your experience with OM Diamond is one that you will want to repeat and share with your friends. Part of our commitment to you is to honor and protect the privacy of the personal information you submit to us. The information below is drafted to inform you of what information we gather, why we gather such information, and how we utilize the information we gather. This Privacy Policy is integrated into our Terms of Service. We will share your personal information with third parties only in the ways that are specified in this privacy statement. We do not exchange your personal information to third parties.

OM Diamond personnel are available Monday To Saturday From 9:00 AM to 7.00 PM (Indian Standard Time) at +91 99137 76827 and you can email us at We will reply to your email/message as soon as possible. When you provide your personal information to us, you are giving us your consent to the disclosure, use, and collection of your information as set forth in this Privacy Policy. Your use of our Web site compromises your consent to this Privacy Policy, including any changes or updates. We may make additional functionality, features, offers, events, or activities (“opportunities”) available to you subject to additional or different privacy rules that we disclose in connection with those opportunities.


In general, you can browse our Website without informing us who you are or revealing any personal information about yourself. At many times, you may decide to provide us with your personal information. You should know that we receive and may store all personal information (whether written or oral) that you provide to us through any means you provide such information (through our Website, via email, over the telephone, etc.). Personal information means any information that may be used to identify an individual, including, but not limited to, a first and last name, home, billing or other physical address or email address or phone number or fax number as well as any information associated with the foregoing. If you choose to use our Live Chat for assistance if you have questions while using our site or regarding your order you can provide us with your email address in order to receive a transcript. In addition to your contact information, we may collect information about your purchases, billing address, shipping address, gender, occupation, marital status, anniversary, interests, phone number or other contact information, and credit card, debit card, bank account information.


We may use the information we collect about you to:

Facilitate your purchases and provide the services you request, Track and confirm your order, Respond to your requests and inquiries, Review and compare your personal information for errors, accuracy and omissions, Detect and prevent abuse or fraud, Improve our Website, offerings, product services, marketing and promotional efforts, and overall customer experience, Identify your product and service preferences, Understand our customer preferences, demographics, behavior, and interest, and Contact you (via telephone, postal mail, or email) regarding products and services of OM Diamond or our partners that we believe may be of interest to you.


In certain circumstances, we may share your personal information with trusted partners.

Service Providers:

We use trusted third-party service providers to perform certain services on our behalf, including shipping, payment processing, data storage/management, web hosting, web analytics, fulfillment, assembly, marketing, mailing, emailing etc. These service providers only receive personal information if such information is needed to perform their function(s), and they are not authorized to use any personal information for any other purpose(s) other than the purpose(s) set forth by OM Diamond Compliance with Law and Fraud Protection: We may, and you authorize us to use and disclose any information, including personal information:

  • (1) we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process, or governmental request;
  • (2) in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any personal or as otherwise required by law;
  • (3) to other companies and organizations for credit fraud protection and risk reduction; and
  • (4) to enforce any agreement we have with you.

Business Transfer:

Your personal information may be disclosed as part of any merger, sale of company assets or acquisition, as well as in the event of an insolvency, bankruptcy or receivership, in which personal information would be transferred as one of the business assets of the Company.

Anonymous Information:

We may create anonymous records from personal information by excluding information (such as your name) that makes the information personally identifiable to you. We may use these records for internal purposes, such as analyzing usage patterns so that we may enhance our services, and we also reserve the right to use and disclose any information in such records at our discretion.


We value your comments, feedback, testimonials, etc., which help us improve our website, products, and services. By making such submissions to us, you assign your rights in the submissions to us.


IP Address:

When you visit our Website, OM Diamond collects your IP address to, among other things, help diagnose problems with its administer, server and tune the operation of its Website, analyze trends, track traffic patterns, gather demographic information for aggregate use, and track the date and duration of each session within our Website. Your IP address may also be used in combination with your personal information to prevent abuse or fraud, customize your shopping experience, improve our website, products, customer service, and promotional efforts, and to understand your preferences, interests, and patterns.

Data Collection Devices, such as Cookies and Web Beacons:

OM Diamond collects data through cookies, web logs, web beacons (also known as pixel gifs or action tags) and other monitoring technologies to enhance your browsing and shopping experience on our website. “Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive to collect information about your activities on our website. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users or within an email for the purpose of transferring information and are not stored on your computer.

We use cookies and web beacons to deliver our ads, improve and measure the usability, track visits from our partners and affiliates, performance and effectiveness of our Website, improve and measure the effectiveness of our marketing programs, learn how customers use our website, estimate our audience size, and to customize your shopping experience. Examples of the type of information that we collect through these collection devices, includes total visitors to the website, pages viewed, unique visitors, time spent on our Website and on certain web pages, etc.
We may authorize third parties to use cookies, web beacons and other monitoring technologies to compile information about the use of the Website or interaction with advertisements that appear on the Website. We do have access or control over these cookies.
We do not link the information we store in cookies or collect from web beacons to any personally identifiable information you submit while on our site.
We use session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period.
You are always free to decline cookies if your browser permits (You can remove persistent cookies by following directions provided in your Internet browser’s “help” file); although, by declining the use of cookies you may not be able to use certain features on the Website.

Third Party Personal information:

If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s email address. We will automatically send your friend a one-time email inviting him or her to visit the site. OM Diamond stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program.
We also provide you with the opportunity to share a product or your wish list with a friend. If you choose to share a product or a wish list with your friend, we will ask for your friend’s email address in order to automatically send them a one-time email containing the product or your wish list. OM Diamond stores this information for the sole purpose of sending this one-time email.
You may also provide the shipping information of a friend in order to send them our products as a gift. We store this information for the purposes of shipping a product to your friend. You may update or remove this information by logging into your account and going to your saved addresses page.
Your friend may contact us at to request that we remove any of this information from our database.


We post customer stories on our web site which may contain personally identifiable information. We do obtain the customer’s consent via email prior to posting the testimonial to post their name along with their testimonial. If you wish to request the removal of your customer story you may contact us at


Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.


OM Diamond does not knowingly collect personal information from children under the age of 13. If we learn that we have collected personally identifiable information from a child under the age of 13, we will delete that data from our systems. Please visit the FTC’s website at for tips on protecting children’s privacy online.


Our Website may provide links to other third-party Websites which are outside our control and not covered by this privacy policy. We encourage you to review the privacy policies posted on these (and all) Web sites.


OM Diamond is committed to the protection of the personally identifiable information that you share with us. We utilize a combination of physical and electronic security technologies, procedures, and organizational measures to help protect your personally identifiable information from unauthorized access, use or disclosure. When we transfer sensitive personal information (for example, credit card information) over the Internet, we protect it using Secure Sockets Layer (SSL) encryption technology. While we strive to safeguard your personal information once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure and, accordingly, we cannot guarantee or warrant the security of any information you disclose or transmit to us.


If the personally identifiable information OM Diamond has gathered from you changes or you would like to access, delete, or corrects such information, we will gladly provide you access to, correct, or delete (to the extent allowed by law) any personal information we have collected about you. To request access to, a correction to, or deletion of your personal information, please send an e-mail to or contact us on +91 99137 76827. If you have registered for an account on our site, you may update or remove your personally identifiable information by logging into your account and going to your account management page.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.


If you have any questions about this Privacy Policy, please feel free to Contact Us through our Website or write to us at

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